Terms of Service
These Terms of Service ("Terms") govern your use of the services provided by 344 Audio Limited ("we," "our," or "us"). By enrolling in our courses, purchasing our products, or using our website (https://www.344audio.com), you agree to these Terms. If you do not agree to these Terms, please refrain from using our services.
Eligibility
By enrolling in any of our courses, you confirm that you are 18 years of age or older, or that you have the consent of a parent or legal guardian if you are under 18. You also agree that you meet the course-specific prerequisites outlined in the course descriptions.
Course Enrolment and Content
Course enrolment is subject to availability. We reserve the right to modify, cancel, or reschedule any course at our discretion. Course materials, including but not limited to documents, presentations, template files, and software licenses are the intellectual property of 344 Audio Limited and may not be distributed or reproduced without our express written permission.
Refunds and Cancellations
Once a course has been purchased, refunds are only available under the following conditions:
- You cancel at least 30 days prior to the course start date.
- In the event of cancellation by us, you will be entitled to a full refund or the option to reschedule for a later course date.
No refunds will be issued for cancellations made within 30 days of the course start date unless exceptional circumstances apply, for which we may ask you for proof. Refunds for digital products, where applicable, will not be granted once the product has been downloaded or accessed.
Attendance and Certification
You are required to attend all scheduled classes and complete any assigned coursework to receive a certificate of completion. Failure to attend without proper notification or completion of assignments may result in the withholding of your certification. Certificates are not guaranteed by mere enrolment and must be earned through active participation and fulfilment of course requirements.
Code of Conduct
We expect all students to behave respectfully towards instructors and peers. Disruptive behaviour, harassment, or illegal activities during courses will result in immediate dismissal without refund, and legal action may be taken where applicable.
Liability
To the fullest extent permitted by law, 344 Audio Limited is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including but not limited to any loss of data, earnings, or business opportunities. We are not liable for damages resulting from your failure to comply with course prerequisites or your use of software or hardware that is not compatible with our systems.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or the use of our services will be resolved in the courts of England and Wales.
Payment Policy
Payment Terms
All course fees must be paid in full prior to the course start date. We accept payments via the website checkout page. Should you be unable to use this, you may contact us for an alternative payment method. Failure to submit payment on time may result in forfeiture of your spot on the course.
Late Payments
If payment is not received by the due date, 344 Audio Limited reserves the right to charge a late payment fee of 5% of the total course fee for each week that payment is overdue. Continued non-payment may result in legal action, and the student will be liable for any costs incurred in the recovery of the debt.
Payment Plans
Payment plans may be offered at the discretion of 344 Audio Limited and must be agreed upon in writing before enrolment. If a payment plan is breached, the full outstanding amount becomes immediately due, and the student’s access to course materials or services may be suspended.
Refund Policy
Refunds will be processed in accordance with our Terms of Service. No refunds will be issued for failure to complete a course due to non-payment or breach of these Terms. For digital products, refunds are not available once the product has been downloaded.
Taxes
All prices are listed in GBP (£) and may be subject to applicable taxes or VAT. You are responsible for any taxes or duties imposed by your local jurisdiction.
Privacy Policy
This Privacy Policy sets out how we collect, store and use information about you when you use our website (https://www.344audio.com), and where we obtain or collect information about you. We believe you should always know what data we collect from you and how we use it.
By engaging with our website, you are agreeing to the terms outlined in this policy.
How do we use your information?
We only use the collected information for the following purposes:
- Contacting you in response to a specific order, query or feedback.
- General administrative and business purposes
- Monitoring Site performance;
- Improving our Site and services to you;
- Internal administration; and
- Other purposes that are in accordance with your instructions.
Cookies and advertising
We use third party analytics services that use cookies to record general site usage information – like page visits and the way users move between pages on the site. This general site analytics information is not matched to your user account. Other cookies are used to enhance your use of the site, such as remembering that you are logged in and what’s in your shopping cart. You are able to minimise or block cookies using the privacy settings in your internet browser, but this may restrict your use of our site.
Disclaimer
This website may contain links to other sites. 344 Audio Limited, its directors and its board members are not responsible for the privacy practices of linked sites, or the content. Underlined words and phrases are click-through links or hyperlinks to pages and websites.
Security
This Site has security measures in place to protect the loss or misuse of, or alteration or unauthorised access to, information under our control by using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data and only granting access to your information where necessary.
International transfer of information
344 Audio Limited is based in England, UK, and maintains servers in the US and Europe for sending emails, website hosting, newsletter services, storing and delivering files, this means that any information collected by us may sometimes be held outside of the European Economic Area. By voluntarily providing information to us when using this website, you are consenting to the collection and use of your personal information by us. When we do so, we will ensure appropriate safeguards are in place.
Information collection
The only reason we collection personal information about you is to provide you with a better experience whilst browsing and buying sound libraries from our store. We only collect personal information about you that we consider necessary for this purpose and to achieve this goal. You are under no obligation to provide us with any information unless you want to make a purchase. Some information is collected automatically which is not purchase specific – those details can be found below.
When you visit this website, we automatically record certain information in relation to your visit such as:
- Your IP or proxy server IP;
- Basic domain information;
- Your Internet service provider
- The date and time of your visit to the website;
- The length of your session;
- The pages which you have accessed;
- The number of times you access our site within any month;
- The website which referred you to our website; and
- The operating system which your computer uses.
When purchasing a sound library from our store we will also collect customer specific details such as: Email Address, Full Name, Billing Address, Location, Telephone number, VAT number and Business name. This information is collected to fulfil your order. No credit card details are ever stored.
How long do we keep the information for?
We keep all records for a minimum of 10 years as required to do so under European law, taking into account any and all legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).
Your rights in relation to your information:
- to access your information and to receive information about its use
- to have your information corrected
- to have your information deleted
- to restrict the use of your information
- to receive your information in a portable format
- to object to the use of your information
- to withdraw your consent to the use of your information
We may change this privacy policy at any given date. Such changes will be effective when a notice of the change is made available on our website. We will provide you with (30) days notice to allow you the opportunity to notify us if you do not agree to such changes.
Last updated: September 29th 2021
Intellectual Property
Ownership of Content
All content provided during courses, including but not limited to instructional materials, videos, sound files, and digital resources, is the intellectual property of 344 Audio Limited or its licensors. You may not copy, reproduce, or distribute any course materials without explicit written consent.
Use of Course Materials
The purchase of a course or product grants you a non-transferable, non-exclusive license to access and use the materials for personal educational purposes only. Commercial use or sharing of materials with third parties is strictly prohibited.
Last updated: October 18th 2024
